# Silverflow > Cloud-based card payment processing platform with direct card network connectivity ## Overview Silverflow is a payment processing platform that connects directly to card networks (Visa, Mastercard, etc.), providing real-time transaction insights through modern REST APIs. We serve payment service providers, payment facilitators, acquirers, and merchants. ## Key Capabilities - Card payment processing with direct network connectivity - 3D-Secure authentication and Strong Customer Authentication (SCA) - Network tokenization for secure card storage - Direct-to-card payouts - Dispute management and fraud prevention - Transaction-level fee reporting and interchange optimization - Real-time authorization and clearing - Automatic compliance with scheme requirements ## Documentation - Getting Started: https://docs.silverflow.com/guides/getting-started - API Reference: https://docs.silverflow.com/apidocs/latest/index.html - Main Website: https://www.silverflow.com/ ## Core Concepts **Merchants vs Acceptors**: Merchants represent legal entities; acceptors are technical configurations for network connectivity (BIN-based). **Authentication**: Use Agent Activation Token to activate, then create API keys with specific permissions and IP restrictions. **Transaction Flow**: Charges → Authorization → Clearing → Settlement. Disputes and chargebacks handled through dedicated endpoints. **Data Model**: Rich transaction data including network response codes, interchange fees, scheme fees, and full payment metadata. ## API Structure - **Integration**: Authentication, API key management - **Accounts**: Merchant and acceptor setup - **Transaction Assurance**: 3DS, tokenization, fraud checks - **Charges**: Payment processing (auth, capture, void, refund) - **Reporting**: Settlements, reconciliation, analytics - **Disputes & Fraud**: Chargeback handling, fraud management - **Transaction Breakdown**: Detailed fee and cost analysis - **File Subscriptions**: Batch data delivery ## Use Cases - PSPs building card acquiring capabilities - Payment facilitators needing direct network access - Merchants optimizing interchange fees - Acquirers modernizing infrastructure - Platforms requiring rich transaction data for ML/analytics ## Support Contact: support@silverflow.com