INTEGRATION
TRANSACTION ASSURANCE
CHARGES
DISPUTES & FRAUD
Dispute Auto Defense
Silverflow provides auto-defense functionality for specific use cases. Find an overview below:
If a chargeback comes in for a transaction already refunded through the Silverflow platform.
If a fraud chargeback occurs for an e-commerce transaction where the 3DS liability shift applies.
If a chargeback comes in for a transaction for which the chargeback protection period has expired.
Auto Defense can be used on an opt-in basis by enrolling a merchant acceptor using the disputeHandling field on the Merchant Acceptor: