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INTEGRATION

Getting Started
Sandbox
Authentication
Error Handling
Idempotency
Pagination
Event Notifications

ACCOUNTS

Entities & Hierarchy
Merchant Onboarding
Merchant Enrollment
Payfacs and Market Places

TRANSACTION ASSURANCE

3D-Secure
Bancontact E-Commerce & Mobile
Tokenization
Transaction Risk

CHARGES

Charge Lifecycle
Charge Types
Authorization
Clearing
Cancel, Refund or Reverse Charges
Card-Present
Payouts & Funding

REPORTS

Settlement Reports
Card Network Reports
Scheme Fee Details Report

DISPUTES & FRAUD

Dispute Lifecycle
Dispute Handling
Dispute Auto Defense
Dispute Application
Fraud Notifications

TRANSACTION BREAKDOWN

Card Info
Interchange & Scheme Fees
Currency Conversion Rates

INTEGRATION

Getting Started
Sandbox
Authentication
Error Handling
Idempotency
Pagination
Event Notifications

ACCOUNTS

Entities & Hierarchy
Merchant Onboarding
Merchant Enrollment
Payfacs and Market Places

TRANSACTION ASSURANCE

3D-Secure
Bancontact E-Commerce & Mobile
Tokenization
Transaction Risk

CHARGES

Charge Lifecycle
Charge Types
Authorization
Clearing
Cancel, Refund or Reverse Charges
Card-Present
Payouts & Funding

REPORTS

Settlement Reports
Card Network Reports
Scheme Fee Details Report

DISPUTES & FRAUD

Dispute Lifecycle
Dispute Handling
Dispute Auto Defense
Dispute Application
Fraud Notifications

TRANSACTION BREAKDOWN

Card Info
Interchange & Scheme Fees
Currency Conversion Rates

Dispute Auto Defense

Silverflow provides autodefense functionality for certain use cases. Find an overview below:

  • If a chargeback comes in for a transaction that was already refunded through the Silverflow platform

  • If a fraud chargeback comes in for an ecommerce transaction where the 3DS liability shift applies

  • If a chargeback comes in for a transaction for which the chargeback protection period has expired

Auto Defense can be used on an opt-in basis by enrolling a merchant acceptor using the disputeHandling field on the Merchant Acceptor.